Privacy policy.

Mercury Bay Resource Recovery Centre Trust / Wahi Tukurua, we’re committed to protecting your privacy and keeping your personal information safe. We follow the Privacy Act 2020 and aim to be as open and clear as possible about how we handle your information.

  1. What personal information we collect

We collect personal information from you when you:

  • Make a purchase

  • Sign up for updates or newsletters

  • Contact us through our website or by email/phone

This can include:

  • Your name

  • Contact details (like email, phone, and address)

  • Payment information (handled securely — we don’t store your full credit card details)

  • Any other information you choose to share with us

We may also collect website usage data (e.g., which pages you look at) to help improve our website and services.

  1. Why we collect your information

We collect your personal information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Keep you updated if you’ve signed up for our emails

  • Improve our website and the way we serve you

  • Support our charity’s mission

  1. Who we share it with

We only share your information when necessary, such as with:

  • Payment service providers (to process payments securely)

  • Courier or delivery services (to get your order to you)

  • IT and website support services

We do not sell or trade your personal information.

  1. How we keep your information safe

We store your information securely and take all reasonable steps to protect it from loss, misuse, or unauthorised access.

  1. Your rights

You have the right to:

  • Ask us for a copy of the personal information we hold about you

  • Ask us to correct any information you think is wrong

To do this, please email us at [email address].

  1. Cookies and tracking

We use cookies to improve your experience on our website. You can turn off cookies in your browser settings if you prefer.

  1. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately.

  1. Contact us

If you have any questions or concerns about your privacy, please get in touch. We’re happy to help!
Email: hello@wahitukurua.co.nz
Phone:  +64 21414529